Frequently Asked Questions
Q: Do you use genuine Porsche parts for service work?
A: Yes, we always use genuine parts, which carry a full Porsche warranty.
Q: What oils do you use?
A: We use Mobil lubricants mainly. Mobil Synt S 5W-40 engine oil is
used in most models, which is a fully synthetic oil on the Porsche A40
Approved Oils list. This is included in our fixed price service
prices. We find that the 5W-40 viscosity has an advantage in older and
higher mileage engines. Mobil One 0W-40 is used on 987 and 997 models,
but is available at extra
cost on older cars if required. You can download a list of Porsche approved oils by clicking
HERE.
Q: Do you have diagnostic equipment?
A: We have a diagnostic computer which allows us to interrogate the computer
systems on all models from 944 and 964 up to the latest 997, Boxster and
Cayenne cars. We can read and reset fault codes, change coding, and
much more.
Q: Do you do pre and post purchase inspections?
A: Yes, we are happy to accompany you (or go independently) to view
prospective purchases, subject to workload and within a reasonable distance.
However, we can do a far more thorough inspection, including such items as
cylinder leakage tests, if the vehicle is brought to our premises. We
have found that most sellers have come to expect an independent inspection,
and are happy to oblige.